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filler@godaddy.com
Please send us a message at info@thehydropod.com if you need any help. We would love to hear from you and will get back to you as quickly as possible!
Your new HydroPod will come carefully boxed in sustainable recyclable packaging. It will already have the wick pre-cut to size, knotted and placed through the hole of the soil planter to help you get started.
After carefully removing the glass components, simply fill the outer reservoir with water but be careful not to exceed past the level of the inner soil planter once the parts are assembled. Your HydroPod is now ready for planting. Take your plant of choice and fit within the soil planter. There should not be too much soil overfilled at the top. Avoid compressing the soil too much in the planter, to allow air to circulate to the plant's roots.
This will depend on how much water you fill in the reservoir each time, as well as the water intake of your plant. We would recommend emptying the reservoir and washing it out with warm soapy water once every 2 weeks, before refilling with clean fresh water. This will keep your cotton wick fresh and lasting longer.
When you notice signs of the wick discolouring or thinning near the hole of the soil planter, it is time to change the wick. Depending on the conditions, this may be once a month to once every two months.
To do this, carefully remove the plant, discard the old wick and thread the new wick through the hole, with the knot on top. We recommend washing the water reservoir and soil planter with warm soapy water each time the wick is changed, before replanting and reassembling the parts back together.
The discarded wick is made from chemical-free natural cotton and can be added to your compost pile.
Some indoor houseplants require extra care such as misting leaves, and occasional pruning. Your HydroPod only waters the plants directly from the roots, so we leave the rest of the care in your hands!
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